Return Policy

We want you to be fully satisfied with your purchase.
If your purchase does not meet your expectations, you may return it within 14 days of delivery.

Return Conditions

• The product must be in its original condition and packaging.
• The product must be unworn and unwashed.
  

Return shipping costs are the customer's responsibility, unless the issue is our fault. 

We recommend using a tracked shipping method and retaining proof of shipment until your return has been processed.

Return costs are non refundable.

How do I return an item?

1. Please notify us of your return by sending an email to alorahairnl@outlook.com
2. Please return the product within 14 days of receiving your order.
3. You will receive a confirmation once we have processed your return.

Refunds

If your return is accepted, you will receive a refund of the purchase price within 14 days of our receipt of the returned item.

Damaged Item